Ready to drive real impact in e-commerce?
We're Carts Guru , the go-to marketing automation platform for online merchants, and we're on the hunt for an Customer Activation Manager Junior who doesn't wait for things to happen —you make them happen.
Company Overview

Born in Barcelona in 2017, Carts Guru went from startup to scale-up fast. Today, we're helping e-merchants across France, Spain and beyond turn their online shops into a revenue-generating machine.
It lets online retailers orchestrate emails, SMS, and automated funnels into campaigns that actually deliver ROI.
At the heart of client relationships , you’ll be the driving force behind our customers’ success, ensuring they receive exceptional service and obtain maximum value from our solutions.

Empower clients with actionable insights, training, and best practices to help them become self-sufficient and achieve their goals.
Deliver end-to-end account management : handle support, service, and strategic reviews to continuously align our solutions with their evolving needs.
Champion client success : report directly to the Head of Customer Success, providing data-driven feedback to shape our product and service offerings.





3+ years managing accounts in tech, ideally in the French market. French at native level is non-negotiable (you'll be working 100% in French) . Strong English is essential. Speak Spanish too? You know Hubspot and/or have used a CRM daily.

You don't just react, you anticipate . You're organized , autonomous , and agile enough to pivot when needed. You learn fast, embrace tech without hesitation, and genuinely care about driving company growth .
Communication comes naturally. And juggling multiple projects ? Competitive base salary + performance bonus with goals you can actually hit.
Hybrid setup —office Monday to Wednesday in our prime Barcelona location,
Work from home on Thursdays and Fridays .
Health coverage: Comprehensive MediFiatc insurance (yes, dental included). Step 1: Chat with our HR team : let's see if we click and share the same values.
Step 2: Deep dive with our Customer Success Lead : we'll explore your skills and how you'd thrive in the role.
Step 3: We will test you on different topics related to our business
Quick call with the Head of Customer Success and offer.

📌 Customer Success Representative - French (Barcelona)
🏢 Carts Guru
📍 Barcelona