We are looking for Spanish Speaking Customer Service Representatives to join our team, within the framework of our Diversity, Equity & Inclusion policies and in compliance with Spanish legislation on the employment of people with disabilities.If you are an empathetic person, a good listener, solution-oriented and a team player, this role could be a great fit for you. In this position, you will act as a Customer Support Advisor for Booking, supporting international travelers and accommodation partners worldwide.Your role will include:- Managing customer inquiries related to services, payments and technical matters.- Providing accurate and professional information via phone and email.- Acting as an effective mediator between customers and accommodation providers.- Following established internal processes to ensure high-quality service in all interactions.RequirementsFundamental Requirements and Attributes:- Valid disability certificate, in accordance with Spanish law.- C2 level of Spanish and B2 level of English,



both written and spoken.- Clear and professional verbal and written communication skills.- Comfortable using Office 365 and able to quickly learn CRM and internal systems.- At least 6 months in a customer-facing role or equivalent training.- Proactive attitude, eagerness to learn and customer-focused mindset.BenefitsContract & Benefits- Salary: 18.471€ gross per year.- 38.5 hours/week, rotational shifts between 09:00–20:00 (Mon–Sun).- Available Schedule: Rotational shift between 09:00 and 20:00h- Initially a Temporary Contract with the potential to convert to a Permanent contract long-term, based on business requirements- Holidays: 27 working days per year- Versátil remuneration in nursery school transport if interested after probation period- A multicultural and international working environment - Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield) - Be part of an exciting industry leading department with great opportunities to learn and grow your career - 3 weeks of Initial training and continued personal coaching

📌 Spanish Speaking Customer Service For Booking (W. Disability Certificate) (Barcelona)
🏢 Teleperformance Spain
📍 Barcelona