About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-leading brands. As a leader in the European recruitment and BPO sector, we pride ourselves on delivering bespoke career solutions that empower our candidates to thrive in prestigious general roles.
Job Overview
We are currently scouting for high-caliber professionals to join our team as French Speaking Customer Experts for Mercedes-Benz position in Greece. This is a unique opportunity to represent an iconic automotive brand while enjoying a dynamic remote career within the beautiful landscapes of Greece, supported by our full relocation assistance.
Key Responsibilities
Provide high-end customer support for Mercedes-Benz clients, ensuring a premium service experience that aligns with the brand's prestige.
Manage technical inquiries and service requests related to automotive maintenance, vehicle features, and dealership operations.




Maintain comprehensive records of client interactions within our CRM systems to ensure long-term customer satisfaction in the automotive sector.
Act as the primary point of contact for French-speaking customers, demonstrating expert-level product knowledge and brand passion.
Collaborate with internal teams to troubleshoot vehicle-related queries and provide timely, accurate solutions.
Champion the Mercedes-Benz legacy of quality and reliability through every digital and voice interaction.
Participate in ongoing training to stay updated on the latest automotive technology and service standards.
Native or fluent French (spoken and written) is strictly required for this role.
Valid EU passport or work permit allowing for employment in the EU.
Professional proficiency in English to engage with our international operational teams.
Strong interest in the automotive industry and a commitment to delivering premium customer service.
Excellent communication skills and the ability to represent a world-cla

📌 French Speaking Customer Experts for Mercedes-Benz (España)
🏢 Mercier Consultancy Group
📍 España