Experteer Overview
As an Account Manager for the DACH market, you will nurture long-term client relationships and translate needs into tailored growth strategies. You’ll collaborate with internal teams to drive satisfaction, retention, and expansion, while educating clients on new features. In a fast-paced startup culture, you’ll own client success, advocate for customers, and contribute to continuous improvement.

Compensaciones / Incentivos
• Manage and deepen client relationships with a focus on satisfaction and retention
• Develop personalized sales strategies including cross-sell, upsell, and churn management
• Provide prompt, tailored after-sales support and proactive communication
• Promote new products and features aligned to client use cases
• Serve as the primary liaison between customers and internal teams, relaying feedback




• Conduct regular video meetings to demo product updates and strengthen relationships

Responsabilidades
• Native German
• Fluent English
• Customer-focused experience in support or satisfaction roles
• Ambitious, proactive, and team-oriented with strong organizational skills
• Confident with CRM tools and phone-based client support
• Willingness to thrive in a fast-paced startup environment
• Eager to take ownership and contribute to continuous improvement

Requisitos principales
• Structured career paths
• Transparent salary grids from 38.000 to 45.000 OTE (70/30 split)
• Uncapped monthly variable
• Private health insurance
• Wellhub (gyms, pools, outdoor classes)
• Cobee and language classes

📌 Account Manager DACH Market (Barcelona)
🏢 Factorial Hr
📍 Barcelona