JOB TITLE: General Manager (GM)
SUPERVISOR: Area Coach (AC), Director of Operations (DO)
STATUS: Non-Exempt

BASIC PURPOSE:
The General Manager serves as a mentor and leads their team to success, ensuring optimal performance and, as a result, smooth operations and exceptional customer experience. They are responsible for striving to achieve maximum profitability for the restaurant, which includes being selective in recruitment efforts, consistent training and providing quality food. This role is crucial for creating company culture that is aligned with DRG’s values.

MAJOR RESPONSIBILITIES:
• Team Development: Identify, train and mentor a team of high-potential individuals, empowering them to become leaders and excel in their roles.
• Operational Excellence: Striving to create world-class operations which include exceptional customer service, pristine restaurants that serve excellent food, and strong financials.
• P&L; Management: Maintaining consistently strong financial results by taking actions that keep costs to a minimum result in maximum profitability and keep costs to a minimum.




• Leadership: Making sound and effective decisions in addition to serving as a liaison between upper management and the team while adhering to an open-door policy.
• Training & Development: Conduct ongoing training workshops, provide constructive feedback in real-time, and stress the importance of continuous learning and growth to the team.
• Culture & Values: Actively reinforce DRG’s culture and values by incorporating individual and team recognition, promoting inclusivity, and fostering a fun and respectful atmosphere.
• Compliance: Enforcing adherence with company policies, procedures and local regulations.

BENEFITS:
• DRG Cares Grant Program - Grants to assist employees with life challenges and financial assistance
• DRG Savings Marketplace- Exclusive access to discounts for DRG employees
• Employee Assistance Program - Counseling services, legal support, travel assistance, etc.
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📌 Taco Bell General Manager (Santa Ana)
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