About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, proudly connecting top multilingual talent with outstanding career opportunities across Europe. With a distinguished reputation for excellence in staffing and candidate care, we specialize in placing language professionals in world-class customer support environments. At Mercier Consultancy Group, we are committed to making your career transition seamless, rewarding, and truly transformative.
Job Overview
Are you a Finnish speaker ready to take your career to exciting new heights? Mercier Consultancy Group is actively seeking passionate and motivated Finnish-speaking professionals to join a dynamic Customer Support Services team based on-site in the vibrant city of Sofia, Bulgaria. This Finnish Speaking Jobs With Paid Relocation Package position in Bulgaria represents a remarkable opportunity to build a rewarding international career in the customer support industry, with every relocation detail taken care of on your behalf.



Whether you are an experienced customer service specialist or a driven individual looking to launch your career in Finnish-speaking jobs abroad, we want to hear from you.
Key Responsibilities
Deliver exceptional customer support to Finnish-speaking clients via telephone, email, and live chat channels, ensuring a consistently high standard of service
Accurately identify, diagnose, and resolve customer inquiries, complaints, and technical issues in a timely and professional manner
Maintain detailed and precise records of all customer interactions using internal CRM and ticketing systems in accordance with company protocols
Collaborate closely with team leaders and cross-functional departments to escalate complex cases and ensure swift, satisfactory resolutions for customers
Proactively contribute to the improvement of customer support processes by sharing feedback, identifying patterns in customer concerns, and su

📌 Finnish Speaking Jobs With Paid Relocation Package (España)
🏢 Mercier Consultancy Group
📍 España