Experteer Overview In this role you support the Air Handling unit area by handling technical inquiries, field issues, and on-site assistance for authorized service providers. You help implement and develop the Air Handling Service department and create local service capabilities. You will perform commissioning, start-up, and ongoing technical support while coordinating with the AHU division and key accounts, contributing to service expansion and post-installation optimization. This position offers a hands-on, cross-functional environment in Madrid within a global sustainability-focused group.Compensaciones / Ventajas
- Respond to technical inquiries from authorized service providers or installers
- Manage field technical issues and provide on-site support during complex interventions
- Deliver technical training to authorized service providers
- Perform field service interventions and AHU commissioning/start-up activities
- Monitor installed fleet via online technical support platforms
- Develop and expand service activities, identify maintenance, spare parts,



warranty extensions and retrofits
- Organize and plan service interventions autonomously and coordinate with AHU service department
- Collaborate with AHU Key Accounts team for international clients interventionsResponsabilidades
- Formal technical qualification equivalent to medium or higher level in plumbing, HVAC, renewable energy, mechanics or similar
- Minimum 3 years of experience in similar roles in the sector
- Good knowledge of English and/or German is an asset
- Advanced proficiency in Microsoft Office 365
- Customer orientation
- Good communication skills
- Proactivity
- Teamwork
- Analytical, planning and organizational skills
- Driver's license
- Regular travel to customer sites in Spain using company vehicleRequisitos principales
- compensation package based on experience
- equal employment opportunity
- inclusive and accessible work environment

📌 Technical Support (Madrid)
🏢 ELCO Heating Solutions
📍 Madrid