Описание

Glovo is a local delivery platform offering on-demand services from restaurants, grocers, supermarkets, and retail stores. It connects users, businesses, and couriers through technology across more than 1,500 cities in 23 countries.

Задачи

- Own and define the global courier fraud strategy across all Glovo markets;
- Address courier-related challenges at local, regional, and general levels;
- Develop scalable self-service dashboards and monitoring tools for local teams;
- Perform deep-dive analyses to identify quality gaps and propose actionable solutions;
- Provide leadership with regular updates and reports on courier quality performance, risks, and opportunities;
- Develop analytical models and frameworks to monitor fraud risks, predict potential no-shows, and optimize fleet distribution;
- Collaborate with Operations, Fraud Prevention, Product, and Data teams;
- Design data-informed solutions that improve courier satisfaction and operational excellence.

Требования

- Degree in Engineering, Business, Economics, Project Management, Business Analytics, or another data-driven domain;




- 3+ Years of experience providing internal teams with data for decision-making and acting on those insights;
- Strong analytical and coding skills;
- Good SQL and Excel proficiency or extensive coding experience;
- Experience with BI platforms such as Looker, Tableau, or PowerBI;
- Strong strategic vision and business mindset;
- Excellent problem-solving and analytical skills;
- Ability to break down complex problems into solutions;
- Comfortable working in a high-growth, high-performance environment and dealing with ambiguity;
- Exceptional verbal and written communication skills;
- English is a must;
- Proactive, organized, and detail-oriented.

Условия

- Equity plan;
- Private health insurance;
- Monthly Glovo credit;
- Discounts on transportation, food, kindergarten expenses, and gym memberships;
- Extra time off;
- Enhanced parental leave;
- Office-based nursery;
- Online therapy and wellbeing benefits;
- Work from home two days a week and work from anywhere for up to three weeks a year.

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📌 data analyst in courier fraud (Barcelona)
🏢 Enfint
📍 Barcelona