We’re hiring / Specialist – Customer ExperienceBarcelona | Hybrid (3 days office / 2 remote)⏱️ ASAP startWe’re looking for a hands-on Customer Experience / Order Management Specialist to join an international organisation in Barcelona.You’ll be responsible for managing a portfolio of customers and ensuring their orders are handled smoothly from end to end.What you’ll be doing:Manage customer orders and resolve issues proactivelyAct as a key point of contact for customersCoordinate with Sales, Supply Chain, Logistics and other internal teamsWork with ERP systems and maintain accurate customer/order dataAnalyse data and work with Excel on a regular basisSupport Sales with customer information and preparationIdentify opportunities to improve and digitalise processesWhat we’re looking for:2–5 years of experience in Customer Service, Order Management,



Customer Operations, Sales Operations or a similar environmentStrong ERP experience – SAP is highly preferredGood Excel and data analysis skillsExcellent communication and customer-facing skillsProactive, hands-on and solution-oriented mindsetComfortable working under pressure and managing several prioritiesSomeone who is not afraid to pick up the phone and proactively speak with customersLanguages: English, Spanish - French is a bonusThis is a great opportunity for someone who already has solid operational experience but is still looking to grow within an international organisation.If you're interested please apply, send me a DM or get in touch directly.

📌 Customer Experience Specialist (Barcelona)
🏢 Gracia101 Talent Solutions
📍 Barcelona