Junior IT Support Technician | Madrid
? Madrid (Calle Cronos)|Permanent Contract|Employed by Tenth Revolution Group|100% Onsite
AtTenth Revolution Group, we are currently looking for aJunior IT Support Technicianto join a project with one of our clients, a company specializing inIT infrastructure, systems support, and technology solutions for Point of Sale (POS) and Self-Checkout environmentsused by organizations within the retail sector.
This role is idóneo for a junior IT professional looking to gain hands-on experience in Support and Infrastructure while following a clear career path towardSystems Administration.
Responsibilities
Manage and resolve incidents using ticketing systems.
Provide technical support to end users.
Install, configure, and maintain IT equipment and workstations.
Assist with the administration and maintenance of IT systems.
Monitor systems and support operational activities.
Work with Linux environments (primarily CentOS and Red Hat).
Follow security and maintenance procedures.
Collaborate with technical teams to ensure service continuity.
Requirements
IT-related education (ASIR, SMR, IT Vocational Training, Bootcamp, or similar).
Approximately6 to 18 months of experiencein IT Support, Helpdesk, Service Desk,



or Systems Support.
Basic Linux knowledge.
Familiarity with ticketing tools.
English level B1/B2.
Spanish C/C2
Strong interest in developing a career in Systems Administration and Infrastructure.
Nice to Have
Active Directory
Microsoft 365
Windows Server
DNS, DHCP, VPN
Virtualization technologies
Previous onsite or remote support experience
What We Offer
Permanent contract with Tenth Revolution Group.
Structured training and career development.
Clear progression into Systems Administration.
Exposure to Linux and enterprise infrastructure environments.
Opportunity to work alongside experienced technical professionals.
Important
The employment contract will be directly withTenth Revolution Group, while you will be assigned to a long-term project with one of our clients, a technology company focused on infrastructure services and solutions supporting retail technology environments.
Please either apply directly or send your CV to ******
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📌 Junior It Support Technician (Madrid)
🏢 Tenth Revolution Group
📍 Madrid