JOB REQ ID: 29441

ABOUT SUPERMICRO:

Supermicro® is a Top Tier provider of advanced server, storage, and networking
solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,
Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest
growing company among the Silicon Valley Top 50 technology firms. Our
unprecedented general expansion has provided us with the opportunity to offer a
large number of new positions to the technology community. We seek talented,
passionate, and committed engineers, technologists, and business leaders to join
us.

JOB SUMMARY:

Located in San Jose, CA, the Application Engineer will be responsible for
delivering technical support for computer servers and workstations, working
independently with sales, FAEs, service teams, and customers to resolve Super
Micro product issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Provide expert technical support to customers, troubleshooting and resolving
complex issues related to motherboards, server systems, and PC peripherals
through various communication channels (phone, email,



and on-site visits).
* Diagnose and resolve computer hardware and software issues with precision and
efficiency.
* Collaborate closely with the sales team to provide technical insights and
support, ensuring a unified approach to customer service.
* Deliver compelling product presentations and technical demonstrations during
on-site visits with the sales team.
* Maintain and expand technical expertise by staying current on all new and
existing product lines.
* Collaborate with the Product Management team to handle, clarify, and resolve
quality issues.

QUALIFICATIONS:

* Bachelor’s degree in EE or CS, with 1+ years of professional experience
(preferred).
* At least 1+ year of hands-on end-user experience working with computer
systems or servers - possibly in school, personal projects, or as part of a
non-technical role.
* Extensive hands-on experience and deep expertise in computer architectur

📌 Application Engineer (Merindad de Sotoscueva)
🏢 Super Micro Computer
📍 Merindad de Sotoscueva