06 sep
|
Infotree Global Solutions
|
Valencia
06 sep
Infotree Global Solutions
Valencia
Looking for an Customer/Technical Support Engineer (XDR/KOI) for a long term contract position to work on Cortex XDR Support Team based in Madrid. Resolve Break/Fix technical support cases, handling configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web. Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Have a thorough understanding xbhjioe of software release and bug cycles
Ability to collaborate with high-performing internal and outsourced teams
📌 IT Support Engineer {FULLY REMOTE} (Valencia)
🏢 Infotree Global Solutions
📍 Valencia