Senior Manager – Global Quote-to-Cash Process Location: Barcelona Hybrid - 3 days per week in office We’re looking for an experienced Senior Manager – Global Quote-to-Cash Process to shape and drive the global Quote-to-Cash agenda across business units and regions. This is a high-impact leadership role for someone who can connect process strategy, transformation and execution—driving harmonisation, standardisation, governance and measurable business improvement across a complex global organisation. What You’ll Do * Own the global Quote-to-Cash process vision, design principles and governance. * Lead process mapping and future-state design aligned to S/4HANA and fit-to-standard principles. * Translate cross-business priorities into a clear, value-focused improvement roadmap. * Drive process harmonisation and adoption across regions, channels and business segments. * Monitor process performance and adherence, identifying opportunities for corrective action and continuous improvement. * Use KPIs, customer impact and business value to prioritise improvement initiatives. * Lead cross-functional efficiency initiatives, particularly across Billing & Credit. * Manage governance updates, escalations, decision-making and benefits tracking. * Support the design and implementation of CRM solutions for service teams.



What You Bring * Bachelor’s or master’s degree in Business, Supply Chain, Process Engineering, Information Systems or a related field. * 8+ years’ experience in Quote-to-Cash, process ownership or enterprise transformation. * Strong understanding of S/4HANA, fit-to-standard process design, data/role readiness and clean-core principles. * Proven experience leading senior stakeholders and cross-functional teams in a integral matrix organisation. * Strong capabilities in process harmonisation, continuous improvement and governance. * Data-driven approach to problem solving, KPI management and benefits realisation. * Excellent stakeholder management, influencing and communication skills. * A collaborative leadership style with a strong focus on accountability and delivering results. Why This Role? You’ll have the opportunity to shape a global Quote-to-Cash transformation agenda, working across functions, regions and business units to simplify processes, improve performance and deliver sustainable business value. If you’re a strategic process leader who enjoys turning complexity into standardised, scalable and high-performing ways of working, we’d love to hear from you.

📌 Senior Manager – Global Quote-to-Cash Process (Madrid)
🏢 Gracia101 Talent Solutions
📍 Madrid