06 sep
|
Sharp Brains Solutions
|
León
06 sep
Sharp Brains Solutions
León
Skill Set: Helpdesk Support Technician Level 1
Roll Type: FTE
Contract: B2B/Freelance
Days per week: 5 days per week
Language: English & Spanish
Location: Majadahonda, Spain
Key Responsibilities:
1. Provided first-level technical support for desktop and laptop hardware, software, and peripheral-related issues.
2. Responded to and resolved incidents and service requests through ticketing systems within agreed SLAs.
3. Performed basic IMAC (Install, Move, Add, Change) activities for end-user devices and workstations.
4. Installed, configured, and supported Windows operating systems, Microsoft Office, Outlook, and standard business applications.
5. Assisted users with password resets,
📌 Help Desk Technician - Sharp Brains Solutions (León)
🏢 Sharp Brains Solutions
📍 León