Medical Services Specialist with Czech and Polish Language (España)

Medical Services Specialist with Czech and Polish Language (España)

06 sep
|
Conduent Business Services
|
España

06 sep

Conduent Business Services

España

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Medical Services Specialist - a customer-focused individual who serves as the primary resource for customers contacting the Information Center regarding products and services. The Medical Services Specialist utilizes his/her healthcare experience and product/disease state training to effectively and consistently communicate specific product and/or disease state information via telephone, e-mail and written communication. The variety of subjects handled is extensive (e.g., product information, pricing, patient education materials, product quality complaints, adverse experiences and more).




The Medical Services Specialist utilizes excellent communication and organizational skills while working independently in a call center environment. They must be able to build rapport with customers, both internal and external, establishing and maintaining customer relationships, while responding to customers’ inquiries.
Additionally, the Medical Services Specialist may contribute to outbound initiatives, making contact with customers to deliver specific product messages.
What we offer you:
23 days paid holiday per annum.
Replacement contract.
EUR 1,50 a day WFH allowance.
100% WFH/ Remote.
Medical Insurance scheme.
The technical hardware equipment is provided by us.
Referral program that will allow you to earn extra bonusses.
Access to a general learning platform for personal and professional development.
Responsibilities:
Manage all customer inquiries to successful resolution.
Provide product and disease state information covering both on and off-label information within the guidelines of Standard Re

📌 Medical Services Specialist with Czech and Polish Language (España)
🏢 Conduent Business Services
📍 España

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