¿Dónde vas a trabajar?
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
Our client is experiencing an ambitious digital transformation journey, focused on enhancing Customer Engagement and omnichannel experiences. The organisation operates across multiple regions and is investing in modern product-led ways of working to support future growth and innovation.
¿Qué harás en tu nuevo puesto?
- Define and drive the product roadmap for Customer Engagement initiatives, translating the business needs into technological initiatives.
- Gather business requirements and translate them into actionable product deliverables.
- Manage and prioritise the product backlog based on business value and strategic objectives.
- Collaborate with technology teams and external partners to ensure successful product delivery.
- Monitor product performance through KPIs and data-driven decision making.
- Coordinate releases and continuous improvements across the product lifecycle.
- Act as the key point of contact between business, technology and delivery stakeholders.
- Promote best practices in product management and contribute to the evolution of product ways of working.
- Ensure a consistent and customer-centric experience across international markets.
¿A quién buscamos (H/M/D)?




The successful candidate should have:
- Experience of at least 4 years as an IT Product Owner, Product Manager or similar role, ideally in Salesforce Service Cloud, Marketing Cloud or Loyalty management.
- Proven experience managing product roadmaps and prioritising backlogs.
- Strong stakeholder management and communication skills.
- Experience working in Agile environments and using tools such as Jira and Confluence.
- Ability to make data-driven decisions and measure product success through KPIs.
- Exposure to CRM, customer engagement, marketing technology or loyalty platforms.
- Experience working with international teams and multiple stakeholders.
- Knowledge of Salesforce ecosystem solutions will be highly valued.
- Fluent English communication skills.
¿Cuáles son tus beneficios?
- Permanent position based in Madrid, with a hybrid model of 2 days of remote working and 3 days at the office per week.
- Opportunity to work in a integral and multicultural environment.
- High visibility role with strategic impact on business and customer experience.
- Exposure to large-scale digital transformation initiatives. xqbhyrx
- Collaborative culture with strong interaction between business and technology teams.
- Career development opportunities within an international organisation

📌 IT Consumer Engagement Product Owner (Madrid)
🏢 Michael Page
📍 Madrid