Danish Speaking Onboarding Manager (Sevilla)

Danish Speaking Onboarding Manager (Sevilla)

06 sep
|
OneMoneyWay
|
Sevilla

06 sep

OneMoneyWay

Sevilla

Onboarding Manager – Danish Market (Hybrid, Málaga)Málaga, Spain (Hybrid) | OneMoneyWay | Danish-speakingAbout OneMoneyWay OneMoneyWay is a fast-growing financial platform helping businesses across Europe open and manage business accounts, cards, and cross-border payments. As we scale our Nordic operations from our Málaga office, we're looking for a Danish-speaking Onboarding Manager to own the client journey from application to activation.About the Role As Onboarding Manager for the Danish market, you'll be the first real point of contact for new Danish business clients after they apply — guiding them through KYB/KYC requirements, resolving documentation issues, and making sure accounts go live quickly and smoothly. You'll work closely with Compliance, Customer Success, and our banking-as-a-service partners to keep the onboarding process fast, compliant, and low-friction.What You'll DoOwn end-to-end onboarding for Danish business clients,



from application review to account activationGuide clients through required documentationProactively follow up with clients by phone and email to keep applications moving and reduce drop-offPartner with Product teams to spot friction points and suggest process improvementsMaintain accurate records of client status in the CRMAct as a warm, familiar contact for clients post-activation, supporting the handover to Customer SuccessWhat We're Looking ForFluent Danish (native or near-native) and strong EnglishExperience in onboarding, customer success, or a related client-facing roleComfortable explaining documentation requirements clearly to non-technical clientsDetail-oriented, organized, and able to manage multiple client cases at onceConfident on the phone and in writingBased in or willing to relocate to Málaga, with the ability to work hybrid from our officeNice to HaveExperience with B2B onboardingFamiliarity with other Nordic markets (Swedish, Norwegian)Background in scaling onboarding processes for a fast-growing companyWhat We OfferHybrid work from our Málaga officeThe chance to help build and shape onboarding for a growing market from the ground upA collaborative, international teamCompetitive salaryInterested? Apply now or reach out to learn more.

📌 Danish Speaking Onboarding Manager (Sevilla)
🏢 OneMoneyWay
📍 Sevilla

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