Valencia, Spain | International Banking Project | Career Growth Opportunity

Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.

If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a general financial environment.

Why This Opportunity Stands Out

- Prestigious international banking project
- Permanent contract after 3 months
- Competitive salary + annual bonus
- Structured onboarding & paid training
- Multicultural working environment
- Multichannel customer support role
- High quality of life in Valencia

Position Details Role: German Customer Support Specialist – Banking Sector

Location: Valencia

Start Date: 16/09

Contract Structure

- Initial 3-month temporary contract
- Permanent contract based on performance

Salary Package – Valencia
- €20,800 gross/year
- €1,200 annual performance bonus

Your Responsibilities You will be responsible for:
- Assisting customers via phone, chat, and email
- Managing banking inquiries and front desk support issues
- Delivering clear and professional solutions
- Ensuring high-quality customer experience




- Resolving incidents efficiently and accurately
- Supporting German-speaking banking clients

Training & Working Hours

Initial Training

Starts: 16/09

First 5 weeks

- 09:00 – 15:00 initial schedule
- Gradual increase up to 35h/week

From Week 6 onwards
- 39h/week full-time schedule

Available Shifts (Valencia)
- Afternoon: 14:00 – 24:00

Night shifts are NOT available in Valencia

Candidate Profile

We are looking for professionals who:
- Are native German speakers (mandatory)
- Have Spanish level B2 or higher
- Are strong communicators
- Enjoy helping customers and solving problems
- Can work in a fast-paced environment
- Are available from 18/05/2026
- Have previous customer support experience (a plus)

Recruitment Process
- Record 2-minute video in German
- Handwritten 175-word German text during interview
- Final validation by German recruitment manager

Why Valencia?

Living in Valencia offers

- Relaxed Mediterranean lifestyle
- Strong international community
- Great work-life balance
- Growing career opportunities in customer service

Apply Now Start your international career in Valencia and join a high-impact banking support project.

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