- Lead NAB’s enterprise-wide fraud governance strategy and help shape how we manage emerging fraud risks.
- Influence senior stakeholders and drive meaningful change across risk, operations, technology, compliance and broader business units.
- Protect NAB’s customers, people and reputation while delivering lasting improvements across fraud risk management and controls.

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.

In the role of Head of Enterprise Fraud Governance, you will work closely with Financial Crime and Fraud teams, contributing to key business priorities and continuously improving how we serve our customers.

You’ll make an impact each day by:

- Lead the planning and coordination of the Enterprise Fraud Forum, shaping agendas, papers, and decision pathways that support effective governance and strategic outcomes.
- Drive the governance rhythm of the Forum, ensuring seamless management of meeting packs, minutes, action registers, key dependencies, decisions, and escalations.
- Monitor and enhance governance effectiveness through meaningful performance metrics, including decision quality, action delivery, stakeholder engagement, and overall outcomes.
- Deliver actionable insights and recommendations to the Executive, Fraud Governance, identifying opportunities to strengthen governance practices and drive continuous improvement.

What you'll bring

- Significant senior-level experience in governance, risk, compliance, legal, operational, or professional services environments.




- Demonstrated success leading enterprise-wide forums, strategic programs, portfolios, or complex cross-functional initiatives.
- Proven ability to deliver complex regulatory, risk, governance, or remediation programs within large and dynamic organisations.
- Strong executive stakeholder management skills, with experience influencing decision-making and leading teams through complexity, ambiguity, and change.
- Exceptional communication, facilitation, and relationship-building skills, with the ability to engage and influence stakeholders at all levels.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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📌 Head of Enterprise Fraud Governance (Vic)
🏢 NAB
📍 Vic