Mobile Solutions Support Engineer ¿Madrid, Spain | Hybrid Global Mobile & Telecom Solutions Mobile Solutions Support Engineer Operations & Support team within Mobile Solutions , based in Madrid. You will work in a hands-on engineering environment supporting our Trusted Connectivity solutions , collaborating closely with Development, Product, Release and General Support teams. Linux & Systems | Telecommunications | Software | Networking | Databases | Cloud | Production Operations this is not simply a ticket-based support role .
You will investigate complex issues, identify root causes, support deployments, develop operational tools and contribute to improving the reliability and efficiency of our platforms. L2/L3 technical support and troubleshooting root-cause analysis . Monitor production environments and identify performance, availability and reliability issues.
Python, Java, Perl and Shell scripting . Support software deployments across staging and production environments . Linux/Unix, SQL, databases, JBoss/WildFly, XML, SOAP and web services . Support environments involving AWS, high availability, load balancing and clustering .
Collaborate with global teams and customers during technical incidents and ensure appropriate communication and follow-up. on-call activities , provide on-site support and travel internationally when required.
Computer
Engineering, Telecommunications, Electronics, Computer Science or a related field . 3+ years of experience with Linux/Unix , preferably Red Hat Enterprise Linux. TCP/IP, networking and troubleshooting tools . SQL and database concepts . XML, SOAP, web services and application servers , preferably JBoss/WildFly. software deployments and production environments .
Advanced
English , written and spoken. Telco / Mobile environments | SMPP | AWS | PostgreSQL | MongoDB | Java | Python | Networking | High Availability | Load Balancing | REST APIs Technological and innovative projects within Hybrid working and adaptable hours . Private medical and life insurance . xbhjioe We are committed to providing equal opportunities through responsible and inclusive people management, without discrimination based on sex, age, race, sexual orientation, religion, education, social status, culture, disability or other protected characteristics.
📌 Mobile Solutions Support Engineer (Galicia)
🏢 Valid
📍 Galicia