- Onboard new partners who register on Click&Boat; (80%) - Assist partners throughout creation of boat listings, including ads and pictures - Show partners how the platform works - Help partners maximize account potential by updating ads and ensuring calendars are up to date - Enhance partner engagement by answering questions and doubts about platform use - Carry out market research according to business needs - Participate actively in BU weekly/monthly presentations - Collaborate with Account Managers, Sales, and Customer Experience teams to deliver a high-quality experience

Requirements

- Fluent in English - Ideally a first experience (internship or student / summer job)



in a customer facing role - Dynamic and at ease on the phone - Enjoy advising and be an ongoing person - Customer satisfaction as a main source of motivation - Team player who inspires trust - Ready to take initiatives and battle for user satisfaction - Interested in start-up environments - Proactive and ready to share ideas to improve services - Knowledge of another language is highly valued (bonus) - Boating background and interest is valued (bonus)

Core Competencies

Demonstrates strong customer engagement skills, with a focus on onboarding and supporting partners in maximizing their account potential on the Click&Boat; platform. Proactive in market research and collaboration with cross-functional teams to enhance user satisfaction.

Highest-signal resume keywords

- Customer Engagement - Onboarding Experience - Market Research - Fluent in English - Team Collaboration

Soft Skills

- Dynamic Communication - Proactive Problem Solving - Customer Satisfaction Focus - Trust Building - Initiative Taking

Industry Keywords

- Boating Background - Start-Up Environment - Customer Facing Role - Account Management - Partner Support

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📌 International Assistant Account Manager (Madrid)
🏢 Jobtailor
📍 Madrid