Roles and Responsibilities:

• Manage deployment, operations, and lifecycle activities of general data center infrastructure across multiple locations.

• Perform racking, stacking, installation, and commissioning of servers, storage systems, and associated data center hardware.

• Support data center infrastructure expansion, production onboarding, and hardware readiness activities.

• Execute decommissioning and retirement of legacy infrastructure, including servers and storage devices.

• Troubleshoot and resolve hardware-related issues involving power supplies, batteries, controllers, cabling, and connectivity components.

• Coordinate inter-site hardware movement, logistics activities, and vendor communications for infrastructure deployments.

• Maintain accurate asset inventory, lifecycle tracking, rack elevation details, and infrastructure documentation using DCIM tools such as SunBird, Device42.

• Utilize ITSM and project management tools including ServiceNow and Jira for incident management, request tracking, change management, and operational coordination.

• Collaborate with remote data center teams and cross-functional engineering groups to diagnose, troubleshoot, and resolve operational incidents.





• Monitor and ensure adherence to SLA and MSA commitments across Data Center operations and infrastructure services.

• Manage facility requirements including space allocation, power, cooling, structured cabling, under-floor cabling, fiber, and dark fiber connectivity.

• Provide hardware asset details, serial numbers, and asset tagging information to procurement and billing teams for PO processing.

• Execute physical cabling activities, uplink connectivity validation, and power infrastructure setup for newly deployed environments.

• Ensure compliance with data center operational standards, safety guidelines, and infrastructure best practices.

• Support infrastructure health checks, preventive maintenance activities, and incident resolution processes.

• Deliver regular operational updates, technical status reports, and monthly review documentation to stakeholders and management teams.

Technical Skills & Tools:

• DCIM Tools: SunBird DC Track, Nlyte, Device42, ServiceNow

• ITSM & Ticketing Tools: ServiceNow, Jira

• Asset & Infrastructure Management

• Rack and Stack Operations

• Data Center Rack & Stack, Structure Cabling & Power Management

• Incident & Change Management

• Infrastructure Deployment, Commissioning & Decommissioning

📌 Data Center Engineer (Wintel Infrastructure) (Madrid)
🏢 Infoplus Technologies UK
📍 Madrid