At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, entrepreneurial, empowered and create value beyond wealth. Let’s shape the future of wealth management together.

We are looking for a Junior IT Operations Support to provide administrative and operational support to the local IT leadership team. In a growing technology environment across multiple Agile Release Trains (ARTs), you will help ensure the smooth execution of day‑to‑day operational activities, recruitment coordination, onboarding processes and departmental reporting.

The primary purpose of this role is to reduce administrative workload for IT leadership by ensuring efficient coordination, organization and follow‑up of recurring operational activities.

This is a hands‑on support role, not a leadership, strategy or transformation position. It is ideally suited to someone who enjoys organization, coordination, process management and working closely with people in a dynamic technology environment.

Talent Orchestration & Hiring Pipeline

Act as the single point of contact between IT management team and the Talent Acquisition team regarding open positions

Support the hiring process by scheduling sessions, tracking progress and collecting interviewer feedback

Assist in managing job requisitions, approvals and recruitment‑related administrative activities

Prepare and distribute regular hiring status updates and team headcount reports

Coordinate onboarding activities for new joiners, ensuring timely completion of required administrative and operational tasks

Collaborate with HR and relevant support teams to facilitate a smooth onboarding experience

IT Governance & Operations

Support IT with the preparation of operational reports, dashboards and team documentation

Track key information related to team composition, resource planning and operational activities





Coordinate recurring meetings, prepare agendas, document meeting minutes and follow up on actions

Maintain departmental documentation and support the continuous improvement of internal processes

Act as a local point of contact for common operational and administrative requests from team members

Help ensure consistency and compliance with group‑wide processes, policies and reporting requirements

Support operational planning activities and provide administrative assistance to IT leadership as required

Profile

1‑3 years of experience in administrative support, operations coordination, recruitment coordination, PMO support, or similar support functions

Experience working in a corporate, technology, financial services or professional services environment is considered an advantage

Fluent in English (mandatory), with strong written and verbal communication skills

Good organizational skills with the ability to manage multiple tasks and priorities simultaneously

Strong attention to detail and ability to follow processes consistently

Comfortable working with stakeholders across different teams and geographical locations

Basic understanding of IT roles and team structures is desirable

Familiarity with Agile environments (Scrum or SAFe) is considered a plus but is not required

Ability to handle sensitive information with discretion and professionalism

Skills Requirements Of The Position

Strong interpersonal and collaboration skills

Excellent organizational and coordination capabilities

Structured and detail-oriented working style

Clear communicator with a professional and approachable manner

Hands‑on attitude with willingness to support a broad range of operational activities

Strong sense of ownership and accountability for assigned tasks

Versátil and adaptable in dynamic and evolving environment

Positive team player who enjoys helping others and enabling efficient ways of working

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📌 IT Digital Transformation - Junior IT Operation Support 100% (f/m/d) (Madrid)
🏢 Julius Baer
📍 Madrid