Purpose of the Position

We are looking for an experienced and passionate Senior Scrum Master, reporting to the Manager of Engineering Operations, for our Technology Hub in Madrid. This is a unique opportunity to become part of the founding team that helps shape the culture, practices, and technical direction. Working in a hybrid model (2 days on-site), you will enjoy significant freedom to innovate and influence the future of one of the world's largest commercial real estate companies. With the leadership of the General Technology Hub coming from a background of technology startups, you will benefit from a fast-paced learning environment, high visibility of your contributions, and opportunities to shape processes, culture, and technology strategies. At the same time, you take advantage of the stability, resources, and reach of a successful global company.

As a core member of the Engineering Operations team, the Senior Scrum Master will work hand-in-hand with our Senior Delivery Enablement Lead and Senior Engineering Governance Lead to establish world-class delivery practices. You will be deeply involved in the day-to-day delivery loops and ceremonies across Software Engineering, DevOps, and Support teams. Your goal is to help roll out and implement a standardised, metric-driven Agile framework across our global engineering teams, focusing heavily on daily operational work while supporting the standardisation of our way of working. This framework will provide clear operational standards while leaving flexibility for each team's unique operational nuances.

Above all, the central objective of this role and the broader Engineering Operations team is to cultivate a happy, energizing, and highly productive work environment. You will help create a culture where engineers love what they do,



work effectively and efficiently, and take immense pride in delivering high-quality products.

You will contribute to global products and platforms that serve both internal and external customers in Commercial Real Estate across multiple regions. You will ensure delivery excellence, engineering quality and great consumer experience. You are a hands-on problem-solver with strong design principles, who thrives in a collaborative and agile environment. As a senior member of the Engineering Operations function, you will drive best practices. and mentor engineers while creating the environment for our engineering team to deliver impactful, secure and scalable solutions for our global business.

Strategic Role Collaboration

- Collaboration with the Engineering Governance Lead: You will implement global Agile policies and partner with the Engineering Governance Lead to formally document them, establish compliance mechanisms, and track success metrics. Together, you will roll out a standardized global Agile framework that balances global consistency with local team flexibility.
- Collaboration with the Delivery Enablement Lead: You will monitor daily delivery loops to identify and quantify systemic blockers, bottlenecks, and issues reducing engineering speed or quality. By providing rich, metric-backed data to the Delivery Enablement Lead, you will enable them to train teams, align with Product Owners,



and coordinate with Engineering Management to permanently resolve friction points.

Essential Functions and Job Duties

- Agile Framework Rollout & Metric-Driven Optimization
Support the rollout of the defined Agile framework across teams and regions, championing the standardisation of our way of working while providing the necessary flexibility for individual squads.
Partner with the Senior Engineering Governance Lead to contribute to Agile standards, establish governance checks, and measure framework adoption and effectiveness using data-driven metrics.
Use quantitative delivery metrics (e.g., velocity trends, lead time, cycle time, throughput, burndown accuracy, WIP limits) to guide decision-making and continuous process refinement.
- Blocker Resolution & Delivery Enablement Support
Focus on daily operational work within the software teams by actively removing project-specific impediments and resolving dependency conflicts.
Identify impediment patterns across teams to inform systemic improvements and expedite recurring delivery blockers to the Product Management and Engineering leadership
Deliver actionable data and telemetry to the Enablement Lead to support targeted training initiatives, coaching programs, and management alignment sessions.
Partner with Product Management and Engineering leadership to address root causes of delivery delay, ensuring teams have clear backlogs and unblocked delivery paths.
- Day-to-Day Ceremony Facilitation & Squad Support
Facilitate effective Scrum and Kanban ceremonies (Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews/Demos, and Retrospectives) for Software Development, DevOps, and

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📌 Senior Scrum Master (Madrid)
🏢 Colliersinternationalemea
📍 Madrid