At

Veltech , we are looking for an experienced, we are looking for a

Business Analyst

to work on a project for a integral, business-critical Commercial Insurance application.

In this exciting role you will collaborate with other analysts, developers and stakeholders to implement and operate CRM features and integrations aligned with the client's strategy. The platform utilises prevailing Microsoft Dynamics cloud-based technology and the solution delivery is based on Agile principles with monthly production deployments.

The application team is based in Zurich, London and Spain, but relies on a strong partnership with global and local business teams.

What you will do

Work collaboratively with the global and local business stakeholders to enhance the CRM through process/ problem analysis, requirements elicitation, functional specification documentation and change management

Support the technical team on solution design and validation, including test case reviews

Deliver platform integration demand from both Commercial Insurance and Corporate Life & Pensions stakeholders





Leverage Microsoft Dynamics 365 and Power Platform to implement best-in-class CRM features

Drive usage and coverage of core entities to generate sales insight

Minimum Requirements What you will bring

Strong business analysis and process analysis skills

Clear focus on customer needs

Ability to think creatively and collaboratively to solve business challenges

Excellent communication skills

Self-motivated and positive attitude with the ability to adapt to a changing environment

Ability to effectively prioritize and execute tasks under pressure

Experience in Agile projects

Experience in Commercial Insurance, particularly Customer & Distribution and/ or Underwriting

Experience in integration projects, techniques and technology

Experience in CRM tools and processes, particularly Microsoft Dynamics 365

Ability to work in distributed, international teams

Fluent English written and spoken skills

Spanish or German language skills a benefit

Experience in Office 365/ Power Platform integrations a benefit

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📌 Business Analyst (Madrid)
🏢 IRiS Grupo Tecnológico
📍 Madrid