Born in Barcelona, Meller is a integral sunglasses and accessories brand with a presence in over 100 countries. Our growth isn't based on doing more manual work, but on scaling intelligently by combining creativity, data, and technology. We believe the future of e-commerce is driven by Artificial Intelligence and automation, and we are building the team to lead that shift. Your Mission

We are looking for a

Loyalty & AI Automation Specialist

obsessed with enhancing the customer experience and eliminating repetitive tasks through intelligent systems. You won't just be managing traditional campaigns; you will lead two foundational areas for our future: Loyalty Program:

You will design and scale our loyalty program into a primary growth engine, creating engaging incentives, analyzing customer behavior, and continuously maximizing Customer Lifetime Value (LTV). AI & Process Automation:

You will spot bottlenecks and manual tasks, building efficient solutions using No-Code tools and AI agents (ChatGPT, Claude, Make, Zapier, n8n). CRM & Customer Lifecycle:

You will work side-by-side with the CRM team to optimize the entire customer journey, from Welcome Journeys and Product Education to Winback and VIP retention. Continuous Experimentation:

You will launch monthly experiments aimed at improving retention, saving the team time,



and boosting recurring revenue. We believe in building systems that get 1% better every week. What We Are Looking For

Experience:

2 to 5 years in CRM, E-commerce, or Marketing Automation. Mindset:

A deep curiosity for Artificial Intelligence, an analytical mindset, and a systems-thinking approach (you prefer building scalable solutions over just executing tasks). Languages:

Fluency in Spanish and professional proficiency in English. Drive:

Highly organized, capable of learning new tools at lightning speed, and eager to build processes from scratch. It's a big plus if you have experience with:

E-commerce and CRM platforms (Klaviyo, Shopify, LoyaltyLion, Yotpo). Automation tools (Make, Zapier, n8n, Shopify Flow). Data & APIs (Google Analytics 4, Looker Studio, APIs, basic SQL or Python). What We Offer

Stability:

A permanent, full-time contract. Location:

Offices right in the heart of Barcelona. Impact:

The chance to join one of the fastest-growing e-commerce teams in Europe and build the retention and automation ecosystem that will define our future. Innovation:

Total freedom to experiment, access to the best AI tools on the market, and continuous training in automation and new technologies.

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📌 LOYALTY & AI AUTOMATION SPECIALIST (Madrid)
🏢 MELLER
📍 Madrid