Strada is seeking a Client Success Leader to own cross-country client relationships and P&L; within a Strategic POD. You’ll partner with country teams, AMS/ITCSO, and Sales to ensure service excellence, governance, and value realization worldwide. The role requires 4–6 years in customer success or operations, deep knowledge of SLAs and payroll platforms, and a proven ability to drive revenue retention while improving client satisfaction. Fluency in English and a business degree are essential.
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📌 Global Client Success Leader – EMEA (Madrid)
🏢 Strada
📍 Madrid