Our team is looking for a technology-focused and team-oriented professional to support a ServiceNow development team responsible for a custom-built solution used across manufacturing environments. In this role, you will contribute to the evolution of a critical application that supports shopfloor operations and the broader Operational Excellence initiative. You will collaborate with global stakeholders, translate business requirements into scalable technical solutions, and provide technical leadership to a team delivering high-quality applications. This position offers a unique combination of business consulting and system engineering responsibilities within a dynamic international environment that drives innovative digital initiatives across manufacturing operations. This position follows a hybrid setup with two days per week on site.

This position can be filled in different countries.

Tasks and responsibilities

Define and enforce ServiceNow architectural standards, ensuring solutions leverage out-of-the-box capabilities, follow platform best practices, and align with scalability, security, and maintainability principles

Act as the ServiceNow subject matter expert, advising stakeholders on platform optimization and continuous improvement opportunities

Support development teams in the design, development, qualification, and maintenance of complex ServiceNow applications

Drive software engineering best practices, including code reviews, Agile methodologies, and continuous integration and deployment approaches

Collaborate with cross-functional stakeholders to define business requirements, establish technical direction, and deliver new tools and enhancements successfully

Ensure all deliverables comply with company policies, regulatory requirements,



and industry best practices

Maintain comprehensive technical documentation, including code, testing activities, technical specifications, and development standards

Requirements

Bachelor’s or Master’s degree in a relevant field

Proven experience in ServiceNow development and architecture, including ITSM, integrations, and scoped applications

Strong knowledge of ServiceNow capabilities such as Flow Designer, Scheduled Jobs, REST API integrations, data modeling, ACLs, and application scoping

Hands-on experience with update sets and deployment strategies within the ServiceNow platform

Solid understanding of software engineering best practices, Agile methodologies, and code quality standards

Strong problem-solving skills and the ability to work effectively in an international and intercultural environment

Fluent business English with excellent written and verbal communication skills

ServiceNow certifications such as CSA, CAD, ITSM, or CIS are considered an advantage

Experience within the pharmaceutical industry is a plus

Please note: The job title used in this advertisement may differ from the official contractual title.

#IamBoehringerIngelheim because…

We are continuously working to design the best experience for you. Here are some examples of how we will take care of you:

Flexible working conditions





Life and accident insurance

Health insurance at a competitive price

Investment in your learning and development

Gym membership discounts

Nuestra compañía Boehringer Ingelheim es una empresa biofarmacéutica presente tanto en la salud humana como en la salud animal. Como uno de los principales inversores de la industria en investigación y desarrollo, la compañía se enfoca al desarrollo de terapias innovadoras que buscan mejorar y prolongar la vida, especialmente en áreas donde axFAn existen necesidades médicas no cubiertas. Independiente desde su fundación en 1885, Boehringer adopta una perspectiva a largo plazo, integrando la sostenibilidad a lo largo de toda la cadena de valor. Nuestros aproximadamente 54,300 colaboradores atienden a más de 130 mercados para construir un mañana más saludable y sostenible. Obtén más información en www.boehringer-ingelheim.com ¿Por qué Boehringer Ingelheim?

Con nosotros puedes crecer, colaborar, innovar y mejorar vidas.

Ofrecemos un trabajo estimulante en un entorno laboral global respetuoso y cordial, rodeado de un mundo de mentalidades y prácticas impulsadas por la innovación. Además, el aprendizaje y el desarrollo de todos los empleados es clave, porque tu crecimiento es nuestro crecimiento.

Boehringer Ingelheim es una empresa general que ofrece igualdad de oportunidades y se enorgullece de mantener una cultura diversa e inclusiva. Aceptamos la diversidad de perspectivas y nos esforzamos por crear un entorno integrador, que beneficie a nuestros empleados, pacientes y comunidades.

¿Quieres saber más? Visítanos https://www.boehringer-ingelheim.com

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📌 ServiceNow Engineer (Madrid)
🏢 Boehringer Ingelheim
📍 Madrid