About Us Pleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients' customers).

About Us Pleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients' customers).

Our work environment is that of a fast-moving startup, not a large, slow enterprise. We value focusing on our users, taking ownership, and getting things done.

About The Role We are looking for a Senior SDET (Software Development Engineer in Test) to improve software quality across the engineering organization through automation, testing platforms, quality standards and engineering enablement. This is not a feature-testing role. The focus is on building scalable quality solutions and helping teams own quality.

Our Stack

Programming language: Python

DB: MySQL / Mongo DB

DevOps: AWS / Jenkins / K8S

Web: PlayWright

What You’ll Be Doing

Build and maintain test automation frameworks

Develop reusable testing tools and libraries

Improve test reliability and reduce flaky tests

Manage test data and testing infrastructure

Integrate testing into CI/CD pipelines

Implement release quality gates

Improve deployment confidence and testing efficiency





Define testing strategies and best practices

Support teams with complex testing challenges

Review solutions from a quality and reliability perspective

Coach engineers on testing and quality ownership

Create standards, documentation and guidelines

Drive adoption of quality practices across teams

Analyze incidents and prevent regressions

Track quality metrics and identify improvement opportunities

What You’ll Bring

5+ years of testing experience

Strong coding skills (Python or any other programming language, but willing to write on Python)

Experience with Playwright, Cypress, Selenium, or similar (we use Playwright)

Experience with CI/CD pipelines

Understanding of software architecture and distributed systems

What’s In It For You

Pleased is a remote first company in pursuit of sustainability

A competitive salary + individual performance based bonuses every quarter

28 days paid annual leave

Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

Referral bonuses & flash bonuses

Top of the line equipment

Annual company retreats to provide great internal networking opportunities

Interview process

Remote video screening with our Talent Acquisition Team

Live coding interview

Remote video interview with Team Members (60 Mins)

Final discussion with the hiring manager (60 mins)

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📌 Software Development Engineer in Test (Madrid)
🏢 Pleased.com
📍 Madrid