This job is with Criteo, an inclusive employer and a member of myGwork – the largest general platform for the LGBTQ+ business community. We are seeking an Operations Strategy Lead to join our Ops Strategy & Enablement team.
In this role, you will lead cross-functional projects and workstreams that improve how Operations work across our Performance Media commercial models. This is a high-impact individual contributor role for someone who combines strong project management skills with operational thinking, structured problem-solving, and the ability to work effectively across multiple stakeholders. You will partner closely with Operations leadership, Product, Commercial, and other cross-functional teams to turn priorities into practical solutions and drive delivery from scoping through implementation.
Project delivery and operational improvement
Lead end-to-end cross-functional projects and workstreams that support Operations priorities across assigned commercial models
Build clear project plans, define milestones, identify dependencies, track risks,



and drive delivery through to completion
Drive alignment across Operations, Product, Commercial, and other partner teams; Support the translation of business needs into operational improvements, practical processes, and scalable ways of working
Design and document customer journeys, operational workflows, and process standards for assigned topics or commercial models
Performance insight and continuous improvement
Define and track relevant operational metrics such as efficiency, quality, SLA adherence, and process adoption
Use data and field feedback to identify issues, validate assumptions, and support improvement opportunities
Build strong working relationships across Operations, Product, Commercial, and related teams
Communicate project status, risks, decisions, and operational changes clearly to different audiences
Experienced in project management, operations, business operations, service delivery, or similar roles
Str

📌 Operations Specialist (Barcelona)
🏢 Criteo
📍 Barcelona