WHO YOU ARE Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.

Business Development & Client Management

Partner with management team to strategically achieve sales targets

Strive to always increase brand and product knowledge

Master selling skills to satisfy customer needs

Take action to maximize the sales opportunity on all categories

Embrace and promote our Retail Excellence Program with both clients and staff

Build strong partnerships with clients, peers, and management through effective communication

Ensure superlative customer service standards, to meet customer expectations

Act as brand ambassador to build relationships with new customers and VIP clientele

Deliver the ultimate Versace experience to increase customer loyalty

Drive results through delivering an elevated customer experience both during and after sale service

CRM

Capture customer data all the time

Proactively take possible actions to maintain a long-term relationship with customers





Participate in the organization of In-store & Promotional events

Implement and manage the boutique’s community outreach program to maintain active social relationships with clients

Operations

Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)

Remain in compliance with operational and company policies and procedures

Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

YOU'LL NEED TO HAVE

2+ years' experience in retail – luxury experience preferred

Computer skills to include operation of retail sales system, Word, Excel and email

WE'LD LOVE TO SEE

An entrepreneur with the ability to drive results

Well connected with a strong ability to engage

Elevated customer service skills; a true fashion expert with a passion for sales

Exceptional verbal and written communication skills

A positive, outgoing, high-energy personality able to thrive within a high paced environment

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

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📌 Sales Associate - Madrid Las Rozas
🏢 Versace
📍 Madrid