Experteer Overview
In this role you partner with Delivery Service Partners (DSPs) in Spain as an advisor and operating partner to help launch and grow last-mile delivery businesses within Amazon Logistics. You work with regional teams to ensure safety, performance, and compliant, high-quality operations while removing obstacles and driving value for partners. You will guide DSPs through onboarding, scaling, and ongoing performance management, shaping strategy, and surfacing actions that improve the partner experience and business outcomes. This role blends relationship management with programmatic problem solving to support a high-velocity network and deliver strong DSP sentiment. A key hook is shaping partner

Compensaciones / Incentivos
• Ensure safety compliance in collaboration with OTR Safety and Regional Managers
• Guide and enable DSPs to scale operations and ramp for peak periods
• Onboard new DSPs and support successful program launches
• Coach DSP owners to run compliant, safe, high-performing companies




• Identify workflow inefficiencies and implement network-level operational improvements
• Develop and maintain strong relationships with DSP partners and internal stakeholders
• Communicate alignment of DSP needs with OTR, WW/EU Product and strategy
• Serve as the voice of the DSP within AMZL and support upskilling of tools
• Deep dive analyses to identify opportunities to improve customer metrics
• Manage contracts and monitor performance across the DSP portfolio

Responsabilidades
• Spanish fluency (read, write, speak)
• Bachelor's degree
• Experience managing third-party resources on a regional/national scale
• Experience managing contingent workforce in peak season
• Strong analytical abilities with data usage confidence
• Experience in Operations, Last Mile, or account/relationship management in logistics or distribution

Requisitos principales
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📌 Delivery Partner Manager (FTC), DSP Management (Barcelona)
🏢 Amazon
📍 Barcelona