Role Purpose As a DLM Product Specialist, you will support product management for Device Lifecycle Management (DLM). This highly visible role requires experience working effectively with a wide range of stakeholders across Marketing, Commercial & Operations, Group Technology as well as Product Management, GTM and Finance teams in key markets.

About This Role As a DLM Product Specialist, you will support product management for Device Lifecycle Management (DLM). This highly visible role requires experience working effectively with a wide range of stakeholders across Marketing, Commercial & Operations, Group Technology as well as Product Management, GTM and Finance teams in key markets. This role is integral for developing and managing DLM to drive growth in markets across Large & Multi-National business segments; This is a key product to support Vodafone’s Device as a Service strategy.

Specific Focus on

Ensure DLM is a competitive and market leading Device as a Service Product

Work with markets to enhance the product, capturing key requirements for local success and ensuring an effective market engagement process is in place

CX is a core pillar of success. You will drive an end-to-end customer journey with automated solution, simplicity, digital experiences for an excellent customer experience that gives Vodafone differentiation

Close working relationship with strategic partners in the solution

Business case support with realistic assumptions & phasing to deliver successful in-year delivery and future growth. Focus on efficient cost base to ensure markets can benefit from a scale product

Support Market demand is interlock, and alignment with local market counterparts

Contribute to Product roadmaps that are defined to meet specific customer, commercial and strategic objectives to expand Vodafone’s leadership position and market share

Support is provided for customer and sales opportunities to help drive growth, retention and customer satisfaction

Revenue, profit, customer satisfaction and performance targets are delivered working with the virtual team

Working closely with technical delivery functions (PPE) via SAFe Agile governance and cadence

Supporting quarterly PI planning preparation, with feature creation, acceptance criteria, and familiarisation





What You’ll Do Key accountabilities and decision ownership:

Contribute to a 12-month roadmap in line with global business and commercial priorities

Supporting the business commercials, P&L; and revenue growth roadmap

Capture and translate global customer needs into clear product capabilities and features or to optimize existing products

Focus on ‘product design’ to ensure all E2E requirements are captured including quality, safety, regulatory and sustainability

Delivery of the product roadmap, ensuring alignment with Local Product Managers. Ensure local market requirements are captured and integration, launch and go-to-market resources and budgets are planned and ring-fenced

Embrace the SAFe/Agile product delivery to ensure necessary governance, funding and key deliverables are achieved on time and to quality, working with their respective Technical Product Owner selected Agile ceremonies

Acts as ‘publicist’ for their product to ensure all Local Market Readiness and launch requirements are consistent, scalable and aligned through Local Product Managers and relevant teams (incl. marketing, commercial, sales etc.)

Identifying/working with product partners and determining how they will support the creation of new products

Who You Are

Requires particular focus on customers at a global level whilst appreciating any local nuances. Able to manage and understand global customer trends

Natural ability to represent Product as required

Drives functional stakeholders to align with their product strategy and requirements. Detailed understand and communicating integral product strategy

Requires ability to track P&L; and commercials globally for their product, and own assigned tasks to improve performance

Excellent product knowledge particularly at a global level. Able to spot global product and technology trends

Good understanding of key enabling product technologies





Engages local stakeholders regularly on all aspects of their product and includes their feedback in the key PLCM phases

Excellent interpersonal skills and strength in collaborative working and customer focus

The ability to triage across a product and segment mix, ensuring issues are resolved and plans stay on-track

Skilled in reviewing product performance end-to-end; including market perception, channel ability to sell, channel ability to deliver and service etc. across

Appropriate experience in participating with and motivating virtual teams and the ability to maintain the right balance between tactical and strategic activity to remain on-top of our game and ahead of our competition

Awareness of SAFe and LPM governance methodologies and principles. Ideally a certified Product Manager (e.g. POPM and/or IAPMM)

Must have technical / professional qualifications

Ideal: Graduate, with bachelor’s degree

Considered: Off-boarding Vodafone graduate or apprentice

Benefits

Hybrid work model

Bonus on top of the gross salary

Meal voucher (Ticket Restaurant), additional to gross salary.

Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays

Intensive Summer Schedule during July and August

Up to 20 days per year of 100% remote work from other locations

Private Health and Life Insurance for employees

25 vacation days, plus December 24th and 31st off

Optional Pension Plan

Access to an online learning platform for continuous training

Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

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📌 Product Management Specialist (Madrid)
🏢 Vodafone
📍 Madrid