05 sep
|
Ikea Gruppe
|
Madrid
05 sep
Ikea Gruppe
Madrid
Why we will love you
- Three years of experience in the kitchen business, during which you have successfully led sales strategies and driven profitable growth - Extensive knowledge of the Kitchen market, customers, competition, trends and news. - Broad knowledge of multichannel reality and online customer behaviors - Extensive knowledge of business plans and goals as well as follow up on KPIs - Broad knowledge of how consumer acts, feels and behaves in a retail environment to apply the insights in the shopping experience design in all touch points - Broad knowledge about the Kitchen local market environment, expectations from customers today and tomorrow to secure that commercial and service offers meet customer demands and needs - Broad knowledge of how to optimize the customer experience across physical and digital touchpoints and content to increase the likelihood that customer visits convert to sales - Broad knowledge of the possibilities to activate sales and the use of the commercial calendar and relevant associated store activities - Broad knowledge of how to identify and realise opportunities for add-ons, cross selling and up-selling of products and services to fulfil customer needs
What you'll be doing day to day
- Ability to understand the complexity of IKEA business and the role of Commercial and selling as an integrated part of the business - Good leadership capabilities including ability to lead peers and stakeholders while communicating in an inspirational way with IKEA tone of voice - Ability to prioritize and make decisions with speed and simplicity - Ability to take a holistic view of a integral organization and identify business opportunities accordingly - Ability to follow up and measure performance of output and capture learnings to improve planning and performance moving forward.
#J-18808-Ljbffr
📌 Country Kitchen and Bathroom Business Leader IKEA Service Office (Madrid)
🏢 Ikea Gruppe
📍 Madrid