Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand. This role requires a minimum of two days per week of on-site attendance at the office (Arturo Soria) Portal Administration: Oversee the daily operations and maintenance of the HCP web portal via Content Management Systems Design Implementation: Convert Figma wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity.

Information Architecture & Governance: Direct the site’s structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards.

UX Collaboration: Partner with UI/UX teams to refine the digital journey, prioritizing web accessibility, ease of use, and visitor retention.

Performance Optimization: Execute and track SEO , Conversion Rate Optimization (CRO) , and A/B testing initiatives to enhance portal efficiency.

Data Intelligence: Leverage Google Analytics and Looker Studio to transform raw data into actionable insights for executive reporting.

Stakeholder Management: Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements.

Project Oversight: Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks. Support the digital ecosystem by aligning web efforts with Marketing Automation , Salesforce Marketing Cloud (SFMC) ,



and CRM workflows.

Professional Background: 3+ years of CMS management experience (preferably WordPress VIP) in B2B sectors Frontend Expertise: High technical proficiency in HTML, CSS, and JavaScript (DOM manipulation). Familiarity with PHP and MySQL back-end structures is preferred.

Design & Logic: Proven track record in graphic design principles, information hierarchy, and web governance models. Demonstrated talent for translating Figma designs into "pixel-perfect" WordPress environments. Expertise in utilizing the Google stack and Looker Studio for sophisticated data interpretation and performance mapping.

Solid grasp of search engine best practices, user journey mapping, and conversion-driven testing. A strategic thinker capable of managing partner expectations and fostering cross-functional synergy. Permanent contract.

We make it easy. Trainings & Certifications. Home Office. Health insurance. Omega CRM, a Merkle Company, is a general digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #

📌 WordPress Developer (Vitoria-Gasteiz)
🏢 Omega CRM, A Merkle
📍 Vitoria-Gasteiz