Описание:

Glovo is a integral multi-category local delivery platform connecting millions of users with businesses and couriers. It offers on-demand services from local restaurants, grocers, supermarkets, and retail stores across more than 1,500 cities in 23 countries.

Задачи:

- Own and define the global courier fraud strategy across all Glovo markets, ensuring consistent implementation and continuous improvement;

- Address key courier-related challenges at local, regional, and global levels;

- Develop scalable self-service dashboards and monitoring tools for local teams;

- Perform deep-dive analyses to identify the drivers of quality gaps and propose actionable solutions;

- Provide regularupdates and reports to leadership on courier quality performance, risks, and opportunities;

- Develop analytical models and frameworks to monitor fraud risks, predict potential no-shows, and optimize fleet distribution;

- Collaborate with Operations, Fraud Prevention, Product, and Data teams to align strategies and ensure impact;

- Understand courier pain points and motivations to design data-informed solutions that improve courier satisfaction and operational excellence.

Требования:
- Degree in Engineering, Business, Economics,



Project Management, Business Analytics, or another data-driven domain;

- 3+ Years of experience providing internal teams with data for decision-making and acting on those insights;

- Strong analytical and coding skills;

- Good SQL and Excel proficiency or extensive coding experience;

- Experience withBI platforms such as Looker, Tableau, or PowerBI;

- Strong strategic vision and business mindset;

- Excellent problem-solving and analytical skills;

- Ability to break down complex problems into solutions;

- Ability to workin a high-growth, high-performance environment and handle ambiguity;

- Exceptional verbal and written communication skills;

- English is a must;

- Proactive, organized, and detail-oriented. xhfqzwm

Условия:
- Enticing equity plan;

- Private health insurance;

- Monthly Glovo credit;

- Discounts on transportation, food, and kindergarten expenses;

- Discounted gym memberships;

- Extra time off;

- Work from anywhere for up to three weeks a year;

- Enhanced parental leave;

- Office-based nursery;

- Online therapy and wellbeing benefits.

#J-18808-Ljbffr

📌 Business Analyst In Courier Fraud (Barcelona)
🏢 Enfint
📍 Barcelona