Job Title: Dutch & French-Speaking Customer Service RepresentativeLocation: Barcelona, Spain (On-site)About the RoleWe are seeking a proactive, customer-focused Customer Service Representative proficient in Dutch and French to join a high-performing team supporting a leading global technology brand. Based on-site in Barcelona, you will manage orders, provide product guidance, and assist European clients with first-level technical inquiries using CRM and SAP systems.Key ResponsibilitiesManage incoming customer calls using the CRM portal.Create quotations and process customer orders through the SAP system.Communicate accurate delivery timelines and manage client expectations.Offer product guidance based on comprehensive catalogue-level knowledge.Deliver first-level technical support to help customers select the adecuado solutions for their needs.RequirementsLanguages: Native or fluent in both Dutch and French,



with advanced English skills.Education: Minimum high school diploma or equivalent.Skills & Aptitude: Strong communication skills, commercial awareness, and an interest in technical topics.Commitment: Willingness to commit to a long-term role (2+ years).Key Benefits & OfferCompetitive Package: €21,000 annual gross base salary + annual performance bonusRelocation Assistance:relocation payment after completing the first month.Training & Development: Fully paid initial training and onboarding, plus access to specialized courses and upskilling programs.Work Environment: Modern office in Barcelona, close to local amenities.Schedule: Fixed Monday–Friday shift (09:00–18:00).
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📌 Dutch & French-Speaking Customer Service Representative (Barcelona)
🏢 Kats Recruitment
📍 Barcelona