NTT DATA is made up of people who use technology to solve real challenges. We work across industries and countries, combining the scale of a global technology and consulting company with teams where collaboration, learning and technical curiosity matter every day.Join a global tech leader and work in an international DevOps environment!At NTT DATA, we are looking for a Functional Analyst Expert to join an international DevOps team supporting a customer portal. You will play a key role in business analysis and customer incident management, contributing to the identification, prioritization, and tracking of production issues while working in an international and collaborative environment. What you will doManage customer incidentsAnalyze and prioritize production incidentsProactively identify potential issuesDocument and track issues in the system What we are looking for5+ years of professional experience as a Functional Analyst ExpertExperience in customer incident managementExperience analyzing and prioritizing production incidentsExperience proactively identifying potential issuesExperience with JiraExperience with ConfluenceKnowledge of Project ManagementExperience with REST API AnalysisKnowledge and experience with Generative AI (GenAI)Languages: High level of English, with the ability to work effectively in an international environment. Spanish is a plus.Preferred location: Barcelona,



with availability to work from the office 1 day per weekCandidates based in Madrid or Zaragoza will also be considered, with availability to work from the Barcelona office every two weeks? Soft skillsStrong communication and interpersonal skillsAnalytical and problem-solving approachCustomer-oriented mindsetAbility to prioritize and work under pressureProactive attitude and sense of ownershipStrong teamwork and collaboration skillsContinuous improvement mindset Why join NTT DATA?Work on international and innovative projects, contributing to relevant digital solutions in a global technology environment.Access modern technologies and engineering practices, with the opportunity to contribute to solutions that have real business impact.Join a collaborative environment where technical knowledge is shared and multidisciplinary teams work closely together.Continuous learning through training, certifications and day-to-day collaboration, supporting your professional and technical development.Have space to contribute ideas, challenge existing approaches and drive continuous improvement, helping you grow your technical profile over time.Be part of a global technology consulting leader with the scale to build a long-term career while maintaining the proximity and collaboration of the teams you work with. Interested?Apply now and become part of NTT DATA’s general technology community.

📌 Functional Analyst Expert (She/He/They) (Barcelona)
🏢 Ntt Data Europe & Latam
📍 Barcelona