Position: Customer Service Administrator, Full-time | Office Based Salary: €24,000 + bonus Location: Castellbisbal

Our client is looking to recruit a customer-focused Customer Service Administrator to join their team in Castellbisbal. This is a varied role supporting customers, processing orders and working closely with sales, warehouse and logistics teams.

Key Responsibilities: Respond to customer enquiries by phone and email. Process orders, returns and exchanges accurately. Resolve customer queries and issues professionally. Maintain accurate customer and order records. Produce weekly reports for key customer accounts. Manage promotions to support product sales. Liaise with warehouse and logistics teams to ensure timely deliveries. Work closely with sales and other departments to support customers.

About You: Ideally 3 years' customer service experience. Fluent in both Spanish and English.



Good communication and organisational skills. Problem-solving ability with a positive, customer-focused approach. Good Microsoft Office skills, particularly Excel, Word and Outlook. Accurate, well organised and able to work independently and as part of a team.

Working Conditions: Monday-Thursday: 08:30-17:30. Friday: 09:00-17:00. One day per week working remotely following successful completion of probation. Holiday entitlement in accordance with the collective agreement. Applicants must live within a reasonable commuting distance of

Castellbisbal

and be able to drive, as public transport is not available.

Interested candidates should forward their CV in strictest confidence to

Paul Davidson

pdasearchandselection.com |

📌 Customer Service Administrator (Castellbisbal)
🏢 PDA Search & Selection
📍 Castellbisbal