Do you love customer service and enjoy being at the heart of a busy, people-focused environment? We are looking for an

Assistant Manager

to join our team and help us create an exceptional experience for our students, residents, and guests.

KEY TASKS Ensuring a warm, welcoming environment to students, parent and visitors to the sites General support to the Manager and job cover in his/her absence. Liaise with the General Manager in responding to tenant queries and maintenance issues throughout the academic year. Working with the General Manager to ensure the sites are safe environments in which to live and work. Working to a set budget. Assisting with the marketing, lettings and promotion of the accommodation Undertaking regular inspections of flats Undertaking routine daily/weekly safety inspections and updating the web based safety Management system Establishing and developing working relationships with suppliers and contractors Supporting the site team Being part of the out of hours rota for emergencies Supporting the management of the site in compliance with ANUK National Code of standards Working with University accommodation team delivering a quality service Supporting the Accommodation Manager in liaising with University staff including attending regular meetings with relevant bodies General support to the team in reception when required. You may be required to undertake other duties from time to time as the company may require

KNOWLEDGE AND SKILLS Experience with students or within the University Sector preferred but not essential Experience of working within the Hospitality sector preferred Experience of working to budgets and targets Experience in producing weekly and monthly KPI reports Excellent communication skills displaying sensitivities to and understanding residents needs Excellent leadership and management skills Self-motivated and results driven Strong Local knowledge Experience managing an Operational budget desirable Good level of computer literacy using Microsoft Word, Excel and Outlook Must be pro-active and able to use initiative in order to make the site the best available Multi Lingual essential – Spanish and English Knowledge of the local community and city wide knowledge

If you are interested, please send us your Cv.

Thanks!

📌 Assistant Manager Aravaca (Moncloa - Aravaca)
🏢 Livensa Living
📍 Moncloa - Aravaca