NTT DATA seeks a Senior Service Delivery Manager to oversee end-to-end delivery of managed services contracts. You will manage contract governance, ensure SLAs, and lead cross-functional teams to meet client expectations and protect profitability.
This senior role requires ITIL and project management excellence, fluent English and Spanish, and extensive experience in managed services. The position is fully remote within Spain, with responsibilities for client relationships and service
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📌 Remote Senior Service Delivery Lead — Client Success & SLAs (Barcelona)
🏢 Ntt
📍 Barcelona