04 sep
|
papernest Spain
|
Barcelona
04 sep
papernest Spain
Barcelona
papernest Spain seeks an operations analytics lead to design and own automation and AI initiatives (voicebots, automated workflows) to reduce churn and improve activation and NPS. You will drive retention, debt recovery strategies, and KPI dashboards, then support capacity planning with the Customer Care team.
You will collaborate with Finance, Product, Tech, and Data teams, bridging gaps and delivering measurable improvements in CAC, activation, and customer lifetime value.
#J-18808-Ljbffr
📌 Automation & Growth Ops Analyst (AI, Dashboards) (Barcelona)
🏢 papernest Spain
📍 Barcelona