Main Purpose

We are looking for an entrepreneurial and commercially driven Business Development Manager to join our growing freight forwarding business in Spain. This is a hands-on role, based in Madrid, for a logistics professional who combines strong ocean freight expertise with proven business development capabilities. The candidate will develop new business through their existing network. They will strengthen current customer relationships and help grow them. They will contribute to growing our activities in Spain.

Key Responsibilities

Responsibilities include but are not limited to:

- Develop and implement a business development strategy for the Spanish market, with a particular focus on maritime cargo transportation.
- Identify, prospect, and acquire new customers across relevant industries and trade lanes.
- Develop and maintain strong, long-term relationships with existing customers.
- Leverage your existing network and customer portfolio to generate immediate commercial opportunities.
- Manage the full sales cycle, from prospecting and qualification through negotiation, closing, and account development.
- Prepare and negotiate commercial offers, pricing, and service solutions in collaboration with internal teams and partners.
- Monitor market trends, customer needs, competitor activity, and worldwide shipping movements to identify new business opportunities.
- Achieve agreed revenue, gross profit, and business development targets

Account Management & Customer Development

Act as a trusted commercial partner for key customers. Understand customers' supply-chain requirements and develop tailored logistics solutions. Find opportunities to increase customer share of wallet and introduce additional services. Ensure a high level of customer satisfaction and proactively address commercial issues. Coordinate closely with operations and other internal collaborators to ensure excellent customer service and operational execution.

Entrepreneurial & Strategic Contribution

Take ownership of the development of the Madrid operation and contribute to its long-term growth. Identify new markets, customers, trade lanes, and service opportunities. Work closely with international colleagues and management to develop cross-border business opportunities.



Contribute to developing the company's commercial presence and reputation in Spain.

Knowledge, Skills and Abilities

- Proven professional experience in ocean freight forwarding, with a strong understanding of international shipping, trade flows, and freight forwarding solutions.
- Demonstrated track record of business development, sales, and commercial growth within the logistics or freight forwarding industry.
- Strong existing network of contacts within the Spanish logistics/import-export community.
- Experience managing client connections and negotiating commercial agreements.
- Fluent Spanish and English, both written and spoken.
- Additional experience in Full Truck Load (FTL) transport.
- Experience working with international customers and global trade lanes.
- Existing relationships with shippers, importers/exporters, manufacturers, retailers, or other relevant cargo owners.
- Experience developing a business or market from an early stage.

Personal Attributes

- Entrepreneurial: proactive, autonomous, and comfortable building business from the ground up.
- Commercially minded: focused on results, revenue growth, profitability, and customer development.
- Hands-on: willing to combine critical thinking with day-to-day commercial execution.
- A strong negotiator and communicator: confident engaging with customers, suppliers, and international collaborators.
- Internationally minded: genuinely enthusiastic about working in a multifaceted, environment and engaging with global trade flows.
- Accountable: takes ownership of decisions, commitments, and results.

Key Relationships

Internal : Freight Operators team

External : Client

WHO WE ARE

At Impala, we store and handle the essential energies and resources that matter, helping global supply meet demand more effectively. We're a leading integral storage infrastructure operator that stores,



handles and moves the essential resources people depend on.

WHAT WE DO

At Impala we provide reliable and sustainable end-to-end services to our global partners for the smooth supply of liquid energy and base metals that are critical to everyday life, through our portfolio of 30 terminals in 15 countries across Latin and Central America, Europe and UK, Africa and Australasia. We design, develop and operate key infrastructure and logistics assets across multiple modes of transport, from inland areas of production and consumption to our network of inland ports and deep-sea terminals. Our infrastructure platform serves as a one-stop-shop, allowing us to provide tailored and efficient services to store and move commodities for our customers, safely, securely and efficiently. Our experienced teams bring extensive knowledge and understanding of their local markets and operating environments; and we take pride in providing reliable, consistent and quality service at every stage of the value chain. To ensure the long-term sustainability of our business each of our assets is backed by one or more anchor customer; we also complement this with third-party customers, and consider them all as partners with whom we look to build long-lasting relationships. Impala Terminals Group is a 50:50 joint venture between leading supplier of commodities Trafigura and IFM Investors, the global investment management firm. Outside the joint venture, Impala also manages a number of Trafigura-owned port logistics, storage and transportation assets, which support Trafigura’s activities and third-party trade flows in the Americas, Europe, the Middle East and Africa. Visit our website to find out more about where we operate:

HOW WE WORK

Maintaining the highest operational, environmental, and safety standards is central to our business. So wherever operate, our 1,550-strong team is committed to conducting our activities in a manner that is safe and that protects our employees, the environment and the local communities. Our interests are long term, and securing a sustainable and responsible business is essential to providing the continuous excellence we strive for. Find our more about our commitments and performance in our Sustainability Report:

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📌 Business Developer Freight Forwarding (Madrid)
🏢 Puma Energy
📍 Madrid