04 sep
|
Edreams
|
Barcelona
Experteer Overview
As Area Market Manager, you own the commercial performance of a group of markets within the Accommodation team, leading Market Managers and Specialists to grow and retain hotel accounts. You’ll drive area-level plans, negotiate with strategic partners, and embed AI-driven practices to optimize inventory, pricing, and promotions. This role sits at the crossroads of account management, partnerships, and cross-functional collaboration to support global growth and a superior customer experience. You will shape strategies, mentor your team, and partner with Inventory and other stakeholders to deliver measurable results.
Compensaciones / Beneficios
• Own KPIs for assigned markets and manage recovery plans for off-track accounts
• Ensure content, rates, and availability are competitive; secure inventory and promotions for high-demand periods
• Translate account management strategy into quarterly area plans; align with overall area targets
• Lead, coach, and develop Market Managers and Market Specialists; conduct 1:1s, performance reviews, and onboarding
• Foster senior relationships with strategic accounts; escalate complex negotiations
• Collaborate on cross-area initiatives and feed market insights back to Inventory
• Embed AI into team processes; sponsor high-value AI use cases and coach responsible usage
• Support Head of Account Management on wider business initiatives and projects
Responsabilidades
• Proven experience in account management or sales in the hotel industry (must) with at least 5 years in a commercial role
• Strong negotiation skills and a track record of building trusted relationships with key hotel partners
• Experience leading a commercial team with objective-setting and performance management
• Full English proficiency (must); additional European language preferred
• CRM tools experience; Salesforce a plus; knowledge of channel managers
Requisitos principales
• Prime Plus membership
• versátil benefits and bonuses
• birthday day off
• relocation support
• equipment lifecycle program
• Coursera access
📌 Accommodation Area Market Manager - (Hybrid) (Barcelona)
🏢 Edreams
📍 Barcelona