Experteer Overview
As International Customer Technology Lead, you shape the strategy for customer-facing tech to differentiate our general partnerships. You bridge Commercial, IT, and strategic customers to translate needs into scalable digital solutions. You’ll drive API-enabled connectivity, automation, and enterprise platforms across international markets. The role focuses on governance, standardization, and cross-functional leadership to deliver value for hospitals, health systems, and procurement networks. This is a high-impact, boundary-spanning role in a culture that values innovation and collaboration.

Compensaciones / Beneficios
• Define and own the International Customer Technology strategy and roadmap
• Identify and prioritize scalable use cases across Order-to-Cash, logistics, inventory visibility, master data, procurement connectivity, and related workflows
• Lead customer connectivity through APIs, automation, digital integration, and scalable business platforms
• Enable stronger business integration with hospitals, hospital groups, health systems, procurement organizations, GPOs, and other strategic customers
• Establish governance, prioritization, and decision-making for customer technology initiatives across international markets




• Drive standardization and avoid fragmented local solutions through reusable platforms, templates, and integration approaches
• Serve as a sparring partner for enabling technology teams, helping shape early-stage technology adoption with key hospitals
• Help shape the internal organization's vision around customer connectivity by bringing customer needs, business value, and partnership opportunities into upstream technology discussions
• International Customer Technology roadmap
• Governance framework for customer connectivity initiatives
• API and business integration strategy
• Standardized customer connectivity approach across international markets
• Technology-enabled value propositions for strategic customer partnerships

Responsabilidades
• Commercial experience within MedTech, healthcare, or a comparable B2B environment
• Strong understanding of hospital business processes and customer operations
• Knowledge of APIs, ERP integration, CRM, and enterprise business platforms
• Proven cross-functional leadership and stakeholder management across business and technology teams

Requisitos principales
• annual bonus
• vacation days
• parental leave (minimum 12 weeks)
• bereavement leave
• well-being reimbursement
• insurance plans

📌 Customer Technology Lead (m/f/d) - International (Madrid)
🏢 Johnson u0026 Johnson
📍 Madrid