Remote Support/FSE Role - Medical Devices Manufacturer

We are seeking an experienced Medical Device Engineer for a integral leading manufacturer of test and analytical systems for the clinical and pharmaceutical industries. This role will be a hybrid position providing remote support from home 75% of the time and travelling to customer sites in the Madrid and surrounding regions 25% of the time.

Duties and Responsibilities
Provide technical support for end‑user systems, including operation, maintenance, troubleshooting, performing alignments, and resolving technical issues.
Onsite and remote troubleshooting, installation, maintenance, calibration and repairs on medical equipment
Serve as an escalation point and resource for Level I specialists by diagnosing issues that require deeper technical expertise and broader product knowledge.
Troubleshooting not only on a mechanical/electrical level but understand and troubleshoot on an application level.




Working as a member of a larger team but independently managing their territory to provide efficient service support to all customers within an assigned area.

Essential Experience
Three years’ work experience in the medical device or life sciences industries is preferred.
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

Desirable Experience
Bachelor’s degree in either Biomedical Engineering, Life Sciences, Biotechnology, Electrical Engineering, Electrical Engineering Technology
Ability to travel and stay overnight occassionally (pre-planned)

KEYWORDS: MEDICAL DEVICE, MEDICAL EQUIPMENT, MEDICAL ENGINEERING, BIOMEDICAL, LIFE SCIENCES

📌 Medical Engineer (Support/FSE Hybrid) (Madrid)
🏢 The Field Solutions Group
📍 Madrid