Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand.

This role requires a minimum of two days per week of on-site attendance at the office (Arturo Soria)

Portal Administration: Oversee the daily operations and maintenance of the HCP web portal via Content Management Systems
Design Implementation: Convert Figma wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity.
Information Architecture & Governance: Direct the site’s structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards.
UX Collaboration: Partner with UI/UX teams to refine the digital journey, prioritizing web accessibility, ease of use, and visitor retention.
Performance Optimization: Execute and track SEO , Conversion Rate Optimization (CRO) , and A/B testing initiatives to enhance portal efficiency.
Data Intelligence: Leverage Google Analytics and Looker Studio to transform raw data into actionable insights for executive reporting.
Stakeholder Management: Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements.
Project Oversight: Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks.
Support the digital ecosystem by aligning web efforts with Marketing Automation , Salesforce Marketing Cloud (SFMC) ,



and CRM workflows.

Professional Background: 3+ years of CMS management experience (preferably WordPress VIP) in B2B sectors
Frontend Expertise: High technical proficiency in HTML, CSS, and JavaScript (DOM manipulation). Familiarity with PHP and MySQL back-end structures is preferred.
Design & Logic: Proven track record in graphic design principles, information hierarchy, and web governance models.
Demonstrated talent for translating Figma designs into "pixel-perfect" WordPress environments.
Expertise in utilizing the Google stack and Looker Studio for sophisticated data interpretation and performance mapping.
Solid grasp of search engine best practices, user journey mapping, and conversion-driven testing.
A strategic thinker capable of managing partner expectations and fostering cross-functional synergy.
Permanent contract.
We make it easy. Trainings & Certifications. Home Office.
Health insurance.
Omega CRM, a Merkle Company, is a general digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #

📌 WordPress Developer (Madrid)
🏢 Omega CRM, A Merkle
📍 Madrid