Experteer Overview
In this role you support the Medical Information team to handle medical inquiries and initial adverse event reports. You will respond to queries in Dutch and English, ensuring timely documentation and compliant reporting. You contribute to ongoing PV activities, including 24/7 enquiry support and audit readiness. You work with cross-functional teams to maintain accurate case tracking and provide status updates on metrics. This position offers meaningful impact in patient safety and regulatory compliance within a integral PV environment.

Compensaciones / Beneficios
• Provide approved responses to medical inquiries in Dutch and English
• Identify, document, and report adverse events, pregnancy, and other special situations within required timeframes




• Track and document all medical information inquiries in the Medical Information database
• Participate in out-of-hours support for a 24/7 enquiry service
• Provide management with regular updates on project status and metrics
• Assist in regulatory inspection preparedness for the pharmacovigilance system and participate in PV inspections/audits

Responsabilidades
• Dutch language proficiency
• experience handling medical information inquiries
• knowledge of adverse event reporting and pharmacovigilance basics
• ability to document and track inquiries accurately
• availability for out-of-hours service
• strong communication and documentation skills

Requisitos principales
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📌 Medical Information Associate Dutch Language (Madrid)
🏢 Ergomed Group
📍 Madrid