Experteer Overview

In this role, you will provide expert on-site support for Mako robotic systems, handling installation, maintenance, repair, and testing to ensure reliable customer service. You will work independently while collaborating with colleagues to resolve issues and optimize service delivery.

The position focuses on delivering high-quality field support across Iberia and Southern France, driving customer satisfaction and adherence to schedules. This role offers opportunities to grow technically and professionally within a integral leader in medical technology.

Compensaciones / Beneficios

- Provide on-site technical support and customer service tasks
- Install, repair, maintain, and test Mako robotic devices
- Troubleshoot and resolve field operational issues
- Assess customer needs and offer actionable recommendations
- Collaborate with colleagues to ensure high-quality support




- Manage work progress and adhere to service schedules
- Document work progress and complete service reports
- Develop and maintain strong customer relationships

Responsabilidades

- Bachelor's degree in Engineering or equivalent
- Demonstrated technical aptitude and problem-solving skills
- Strong interpersonal and communication abilities with customers
- Ability to analyze and resolve routine to moderately complex technical issues
- Fluency in Spanish and English; advanced French

Requisitos principales

- flat hierarchies
- career development and internal mobility
- team spirit and engagement
- competitive salary and incentives/bonuses
- pension plan
- recognition of performance

📌 MAKO - Field Service Engineer (Spain/France) (Bilbao)
🏢 Stryker
📍 Bilbao