We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all.At Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization.Are you ready to lead the digital transformation to create a more sustainable world?If you are up to challenge your creativity and make an impact, we are excited to welcome you!Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing.The Digital Project Manager is responsible forthe end-to-end delivery of strategic digital and AI initiatives supporting Customer Support transformation at Schneider Electric.Working within Schneider Digital, the role orchestrates the full lifecycle from discovery phases to integral deployment and value realization, delivering scalable, data-driven solutions that enhance frontline agent efficiency, customer experience, and operational performance. andoperation teams, ensuring strong alignment, execution excellence,



and measurable business impact across regions.What will you do?1. End-to-End Program Delivery- Own the full project lifecycle: discovery → scoping → pilot → rollout → closure- Define and drive scope, roadmap, and success criteriadefinition and realization- Ensure delivery against timeline, budget, quality, and business objectives- Establish andmaintain project governance (SteerCo, reviews, reporting)- Lead risk, issue, dependency, and change management2. Digital & AI Solution Delivery- Translate business needs into scalable digital / AI use cases- Coordinate with product and technical teams on:- Solution design and architecture- Data flows and system integrations- MVP / pilot definition and execution- Ensure alignment between businessobjectivesand technical delivery3. Stakeholder Alignment & Governance- Align a complex ecosystem (business leaders, product teams, regions, support functions)- Drive decision-making, transparency, and milestone alignment- Manage stakeholder expectations and resolve cross-functional dependencies- Orchestrate global governance and review forums4. Deployment, Change & Adoption- Ensure successful global rollout across countries and user groups- Partner with change teams to define:- Communication and adoption strategies- Training and enablement plans- Monitor and actively drive user adoption and behavioral change5. Value Realization & Performance Management- Define and track business impact KPIs, such as:- Agent productivity and efficiency gains- Automation / case deflection rates- Customer satisfaction improvements- Ensure benefits are measured, sustained, and optimizedpost-deployment- Drive continuous improvement and#J-18808-Ljbffr

📌 Digital Project Manager (Barcelona)
🏢 Schneider Electric
📍 Barcelona